1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third‑party providers)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent
• Cookies and tracking technologies

c. Account Information

If you create an account, we collect login credentials and preferences.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about purchases, updates, or promotions
• Improve website performance and user experience
• Personalize your shopping experience
• Prevent fraud and maintain security
• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve site functionality

You can disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers (payment processors, shipping carriers, email services)
• Analytics partners to help us understand website usage
• Legal authorities if required by law or to protect our rights

All third‑party partners are required to protect your data.

5. Payment Processing

We use secure third‑party payment processors. Your full payment details are not stored on our servers. These processors follow industry‑standard security practices.

6. Data Security

implement reasonable technical and organizational measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing emails
• Disable cookies

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children. If we learn that we have collected such data, we will delete it promptly.

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to review their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Continued use of our website means you accept the updated policy.

11.Contact Us

If you have questions or requests regarding this Privacy Policy, you may contact us at:

• RedWood & Rose Book Store
• Email: RedwoodandRose@gmail.com
• Phone: 904-789-5468
• Address: 2800 University Blvd N, Jacksonville, FL 32211